privacy policy
The “Siyamak Sahha” platform (hereinafter referred to as the “Platform” or “we”) recognizes the importance of the confidentiality and privacy of the personal and health data of our users (“you”). This policy aims to explain how your information is collected, used, protected, and shared when you use the Platform or any associated services (collectively referred to as the “Services”).
We commit to not collecting, using, or sharing your information except as described in this Privacy Policy.
Acceptance of Terms and Eligibility
By using the “Siyamak Sahha” services, you acknowledge and agree to the following:
I have read this Privacy Policy, understood all its terms, and agreed to it in full.
You are 18 years of age or older, or you are a parent or legal guardian with the authority to agree on behalf of a minor.
Possessing the legal authority to accept if you are acting on behalf of another entity.
If you do not agree to this policy, please do not use the platform’s services.
Information We Collect
Given the nature of certain data that the user may provide—including data related to health, nutrition, and lifestyle—we process such data based on your explicit consent and to provide personalized services and features within the platform, in accordance with applicable laws and regulations.
Examples of such data include:
Registration and account details: name, email, age, gender, and country.
Personalized Health and Nutritional Data: As a platform specializing in intermittent fasting and preventive nutrition, we collect data you voluntarily provide to tailor your plan—such as height, weight, target weight, health status (e.g., diabetes, hypertension, or pregnancy), lifestyle factors (e.g., night shifts or travel), dietary preferences, and sleep and fasting schedules.
Payment and Transaction Information: When purchasing the appropriate package, we collect specific data—such as card type and expiration date—and ensure that payments are processed securely through authorized payment processors, without storing full card numbers on our own servers.
Social Media Login: If you use third-party platforms (such as Google or Facebook) to create an account, we access the data you have authorized, in accordance with the privacy settings of those platforms.
Technical Data and Identifiers: We automatically collect device information (phone type, operating system, IP address), server log files, and cookie data to improve browsing speed and platform performance, as well as to troubleshoot technical issues.
How do we use your information?
We use the collected data for the following purposes:
Program Customization: Designing a fasting schedule and nutrition plan tailored to your lifestyle, health conditions, and daily routine.
Communication and Notifications: Sending notifications for fasting and water-intake schedules, as well as service updates or educational messages via email.
Development and Analysis: Measuring the effectiveness of digital services and tools to improve user experience and platform performance on an anonymized basis.
Security and Compliance: Protecting the rights of users and the platform, and complying with applicable laws and regulations.
Sharing information with third parties
We maintain the confidentiality of your data and will not sell or rent your personal or health information to any third parties. We may share data only in the following cases:
Authorized Service Providers: Supporting companies that assist us in operating the platform (such as server hosting, secure payment processing, and analytics tools), provided they strictly adhere to your data privacy.
Legal Obligation: Disclosure of data if required by law or court orders to protect the security of the platform and users.
Aggregated statistical data: Sharing general, anonymized data (data that does not identify you) for market research and health content improvement purposes.
Data Protection and Security
We implement high technical and administrative security standards to protect personal data by adopting appropriate technical and organizational measures—including data encryption where applicable, access and authorization controls, and safeguards against unauthorized access, modification, disclosure, or loss—in compliance with relevant regulatory requirements and controls issued by the Saudi Data and AI Authority (SDAIA) and applicable laws in the Kingdom of Saudi Arabia.
In the event of any security breach affecting your personal data, we will notify you immediately in accordance with applicable legal procedures.
Your choices and control over your data
The “Siyamak Sahha” platform gives you full control over your data:
Editing Data: You can review and update your personal and health information directly via the settings.
Canceling notifications: You can unsubscribe from marketing or notification messages via the unsubscribe link or your phone settings.
Account and Data Deletion: You have the right to request the permanent deletion of your account and all associated data. Deletion requests are processed, and data is removed from active databases, within 30 days of the request being submitted to the support team.
Children’s Privacy
“Siyamak Sahha” services are not directed at children under the age of 18. We do not knowingly collect personal data from children; should we discover that data regarding a minor has been collected without parental consent, we will delete it immediately.
Cookies
The “Siyamak Sahha” platform uses cookies and similar technologies to operate the platform, improve its performance and the user experience, analyze usage, and enhance security.
Cookies may include:
Essential: For enabling core functions, logging in, and managing sessions.
Functional: To save user preferences and improve their experience.
Analytics: To measure the platform’s performance, understand how it is used, and develop its services.
Marketing: Used to measure campaign effectiveness and deliver more relevant content, in accordance with regulatory requirements and necessary consents.
You can control or disable certain cookies through your browser or device settings, and disabling necessary cookies may affect some functionality of the Platform.
Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or relevant laws. Any changes will be posted on this page with an updated publication date, and your continued use of the platform constitutes acceptance of the updates.
Contact Us
If you have any questions, inquiries, or requests regarding the privacy policy and the protection of your data at “Siyamak Sahha,” please contact us via the support email: